Legal terms governing the use of alphanovaex services
Last updated: 15 January 2026
These Terms and Conditions ("Terms") govern your use of the services provided by alphanovaex AS ("Company", "we", "us", or "our"), a company registered in Denmark with registration number CVR36985214, located at Østerbrogade 99, 1092 Copenhagen, Capital Region, Denmark.
By accessing our website, using our services, or entering into a service agreement with alphanovaex, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our services.
These terms apply to all users of our services, including restaurants, food service establishments, and other businesses that utilise our kitchen performance analytics systems. By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
alphanovaex provides restaurant kitchen performance analytics systems and related services, including but not limited to:
As a user of our services, you agree to:
Service fees are as specified in your service agreement or quotation. Payment terms include:
All intellectual property rights in our services, software, documentation, and related materials remain the exclusive property of alphanovaex or our licensors. This includes but is not limited to:
You are granted a limited, non-exclusive, non-transferable licence to use our services solely for your internal business purposes. You may not copy, modify, distribute, or create derivative works based on our intellectual property without written permission.
Your use of our services is also governed by our Privacy Policy, which forms part of these terms. We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
You retain ownership of your operational data. We may use aggregated, anonymised data for service improvement and industry research purposes.
We strive to maintain high service availability but cannot guarantee uninterrupted access. Planned maintenance will be scheduled during off-peak hours where possible, and we will provide advance notice when practical.
To the maximum extent permitted by applicable law, alphanovaex's liability for any claims arising from or related to our services is limited to the fees paid by you for the services in the twelve months preceding the claim.
We exclude liability for:
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded by law.
Our services are provided "as is" without warranties of any kind, except as expressly stated in your service agreement. We disclaim all implied warranties, including merchantability and fitness for a particular purpose.
While we use reasonable efforts to ensure service quality, we do not warrant that our services will be error-free or meet all your requirements.
These Terms and Conditions are governed by Danish law. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the Danish courts.
For customers located in other EU member states, you may also have rights under your local consumer protection laws.
Either party may terminate the service agreement in accordance with its terms. We may suspend or terminate your access to our services immediately if you breach these terms or engage in activities that may harm our systems or other users.
Upon termination:
We may modify these Terms and Conditions from time to time. Material changes will be communicated to existing customers with reasonable notice. Continued use of our services after changes take effect constitutes acceptance of the modified terms.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
For questions about these Terms and Conditions, please contact us: